Privacy policy

Effective Date: October 27, 2025
Business Name: Olyantis Inc.
Website: olyantis.ca

At Olyantis ^TM, we are committed to protect the privacy and personal information of our customers.

Olyantis operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Olyantis is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wish list, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

• From your friends or family members, such as when your friend or family member sends you a gift or makes a referral.

• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. .
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship to you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

COOKIES.

Our website uses cookies to distinguish you from other users of our website. A cookie is a text file on your device (computer, smartphone or tablet) via your web browser. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

There are several types of cookies, some of which are issued directly by Olyantis and its service providers, while others may be used by third parties:
1. Essential cookies. These cookies are essential for navigating our website, in particular for the ordering process. Deleting these cookies may cause problems in navigating the website and prevent you from placing an order. These cookies are also necessary to follow the activity of Olyantis, and can be installed on your device by Olyantis or by its service providers.

2. Analysis and personalization cookies. These cookies are not indispensable for navigating our website. However, they can help you to carry out more efficient searches and optimize your shopping experience, while allowing us to better target your needs, improve our offer and optimize the functioning of our website.

3. Advertising cookies. Cookies may also be used for advertising purposes. These cookies ensure that the advertisements you see are the most relevant to you. 

We use this information about you in the following ways:

·       Information you give to us. We will use this information:

Ø  to provide you with the information, products and services that you request from us;

Ø   to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

Ø   to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the registration form);

Ø   to notify you about changes to our service;

Ø  to ensure that content from our site is presented in the most effective manner for you and for your computer.

·       Information we collect about you. We will use this information:

Ø  to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

Ø  to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

Ø  to allow you to participate in interactive features of our service, when you choose to do so;

Ø  as part of our efforts to keep our site safe and secure;

Ø  to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;

Ø  to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

·       Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

You will not be automatically signed up to any newsletter or promotional material. This will be optional by you completing our online newsletter sign up form or by ticking the sign-up box at check out. You can unsubscribe at any time by clicking the link at the bottom of the newsletter to opt out from receiving our newsletter. Your data will not be stored anywhere else - only those who have made purchases will have their data stored on our orders system.

Cookies published by third party companies 

The use of cookies by third parties on our website are subject to their privacy policies. These cookies are not required to use our website.

On our website, we may include third party links that allow you to share the content of our website with others, to inform others that you have visited our website or to provide them with your opinion about the content of our website. This applies specifically to the use of "Share" and "Like" buttons on social networks such as Facebook, Twitter, Instagram, Pinterest, etc. 

The social network that provides these buttons may identify you with this button, even if you have not used it while browsing our website. Also, this type of application button may allow the social network in question to track your navigation on our website, because your account on a specific social network is activated on your device (a session is opened) while you are using our website. 

We do not control how social networks collect information about your browsing on our website and the information associated with your personal data that they hold.

We encourage you to read the privacy policies of social networks to learn more about the purpose, particularly advertising, of any navigational information they may collect via these application buttons. These privacy policies should allow you to exercise your choices with respect to these social networks, including changing your account settings. Please visit the websites of the above-mentioned social networks for more information about their privacy policies.

Managing cookies placed in your web browser

You can decide whether or not to allow cookies on your device.

By using the privacy browser extension available on our website, or by modifying your browser settings, you can choose whether or not to accept cookies on your device at any time, free of charge.

1.     Choices Available to You Through the Cookie Acceptance Tool

The cookie acceptance tool allows you to choose the cookies that may be installed on your device, except for essential cookies, which are required to navigate and place orders on olyantis.ca and to manage Olyantis business. This tool displays a cookie banner or pop-up, allowing you to accept, reject, or customize which cookies you allow. 

If you do not want Olyantis to set some or all cookies, you can do so through the cookie acceptance tool, which is accessible from the cookie banner that appears the first time you use our website

2.     Choices offered by the browser privacy extension

The privacy extension of the browser allows you to choose which cookies can be installed on your website, except for the essential cookies that are required to navigate and place orders on Olyantis.ca.

If you do not want Olyantis to set some or all cookies, you can do so through the cookie acceptance tool, which is accessible from the cookie banner that appears the first time you use our website

3.     The choices available to you through your browser (i.e. Internet Explorer, Safari, Firefox, Google Chrome, etc.).

You can adjust your browser settings as you wish, so that cookies are (a) accepted and stored on your device, or (b) rejected.

a)     Acceptance of Cookies  

If your browser is set to accept cookies on your device, the cookies embedded in the pages and content you viewed will be automatically saved on your device. 

b)    Refusal of cookies 

You can configure your browser for:

• regularly asking whether you wish to accept or decline cookies before a cookie is recorded;
• always refuse to accept cookies on your terminal.  

Please remember that any adjustments you make to your browser settings regarding acceptance or rejection of cookies may change your Internet browsing and your access conditions to certain services requiring the use of cookies. For example, by refusing certain essential cookies, you may no longer be able to place orders on our website. 

If you refuse to accept cookies on your device or if you delete cookies that have already been accepted, we are not responsible for any loss in performance of our services, as the performance cookies will also be deleted.

How to exercise your choice, depending on your browser. Settings may vary depending on browser type. Details are usually found in the browser's help menu.

Disclosure of your information

We may share your information with selected third parties including:

Ø  Business partners, suppliers and sub-contractors for the performance of any agreement we enter into with you.

Ø  Advertisers and advertising networks that require the data to select and serve relevant ads to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men under 30 year-old have clicked on their ads on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their ads to that target audience.

Ø  Analytics and search engine providers that assist us in the improvement and optimization of our site.

We may disclose your personal information to third parties:

Ø  In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

Ø  If Olyantis Inc. or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

Ø  If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions and other agreements; or to protect the rights, property, or safety of Olyantis Inc, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on Shopify’s secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Data transfer abroad

Some of the recipients of your personal data may be located abroad, in particular outside the European Economic Area.

All data transfers outside the European Economic Area are subject to appropriate safeguards, including contractual, technical and organizational safeguards, which comply with applicable regulations in terms of personal data protection.

How long do we keep your data?

The legal retention periods defined by Olyantis Inc. comply with the recommendations of the Office of the Privacy Commissioner of Canada and/or legal obligations covering Olyantis Inc.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provides proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact details of the Data Protection Officer (DPO)

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at support@olyantis.ca